Markus Edgar Hormes is the Co-Founder of WorkPlayExperience, a German service innovation consultancy helping organizations of all sizes to tackle complex business problems. He is a co-author of the top-selling book, “This is Service Design Doing” and he has dived into how AI can augment the design process with a focus on emerging team dynamics and how these new tools can be used during workshops and design sprints effectively.
Listen to this episode to learn:
1- How #ai can be used in customer research
2- How to manage expectations when introducing AI as a tool
3- What are the challenges when introducing AI to your team
4- How to start exploring and scaling its usage
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CONNECT WITH MARKUS:
💼 Linkedin: https://www.linkedin.com/in/markushormess/
Work Play Experience: https://www.workplayexperience.com/
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CONNECT WITH ME
🐤X (Twitter): https://twitter.com/GabRoXR
💼 Linkedin: https://www.linkedin.com/in/gabriele-romagnolixr/
🔗Link-in Bio: https://beacons.ai/gabroxr
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PAST EPISODES
🟢Spotify: https://open.spotify.com/show/7HLkRmFFBfmsr7MSFgthXi
🍎Apple Podcast: https://podcasts.apple.com/us/podcast/xr-ai-spotlight/id1718315002